MiKAT Fresh Food

Some of the best things we sell are not available all year round. Khejur gur arrives with the winter sap season. Honey depends on when and where the bees worked. Pre-ordering lets you reserve your share before the season sells out.

Why We Offer Pre-Orders

Natural, seasonal food cannot be manufactured on demand. When fresh khejur gur comes in from the gachhi in winter, the quantity is whatever the trees gave that year. Pre-ordering tells us how much to collect, and guarantees that your share is set aside from the first batch rather than whatever is left at the end.

What Is Usually Available for Pre-Order

Khejur Gur – date palm jaggery, winter season
New-harvest Honey – depending on the flowering season and source
Seasonal Dates – selected varieties
Other items we announce from time to time on our Facebook page

Pre-order items are clearly marked as such on the product page.

How to Place a Pre-Order

Open the product page of a pre-order item, or contact us directly.
Tell us the quantity you want.
Pay the advance to confirm your reservation.
We confirm your booking and tell you the expected dispatch window.
When the stock arrives, we pack and dispatch in the order bookings were received.
You pay the balance on delivery, if any remains.

Advance Payment

Pre-orders require an advance of 50% of the order value. This is the one situation, along with bulk orders, where we ask for money before delivery.

The reason is straightforward. A reservation means we set aside stock and turn away other buyers for that quantity. The advance makes the commitment real on both sides.

We will tell you the payment number over the phone. Please never send an advance to a number that simply appeared in a message. See the payment safety note on our Payment page.

When Will It Arrive?

Every pre-order carries an expected dispatch window, not a fixed date, and we will tell you what it is when you book. Nature does not keep a calendar, and a cold spell or an early rain can move a harvest by a week.

We will keep you informed. If the window moves, you will hear it from us rather than discover it by waiting.

Cancelling a Pre-Order

Before the stock arrives: cancel any time and your advance is refunded in full.
After we have dispatched: normal delivery rules apply. See Cancellation.
If we cannot deliver because the harvest failed or the quality did not meet our standard: we cancel and refund your advance in full, and we will explain what happened.

We would rather refund you than send out something we would not serve at our own table.

Prices

The price agreed when you book is the price you pay, even if the market price rises before dispatch. If the market price falls significantly, we will pass the lower price on to you.

Bulk Pre-Orders

Reserving a large quantity for a shop, an office, or a family group? Talk to us directly. See Extra Discount.